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Privacy Policy

Sky Telecom’s official website: .
Online store management is done from Hammagenim Street 32, Haifa

Transaction cancellation policy

Cancellation of a transaction is in accordance with customer protection regulations (cancellation of the transaction), the 2010 Consumer Protection Act, 1981.

If a remote purchase is completed as in our online store, The company must be notified of the cancellation within 14 days from the date of receipt of the product or from the date of receipt of the transaction details, Which comes later (or within 4 months, If the consumer has a disability, an old citizen or a new immigrant).

  • The value of the purchased product exceeds 50 NIS.
  • The product is not damaged and the buyer has not made any use of it (the delivery of the products by electricity, gas or water is considered as its use).
  • Proof of purchase such as receipt invoice must be provided.
  • Return the product to the company.

The customer must inform the company about the cancellation of the transaction. This can be done through the form on the website:

In the cancellation notice, The user must attach his name and identification number.

In some cases, cancellation fees of 5% of the transaction, or 100 shekels, can be charged for the least of them.

What personal information we collect and why we collect it

our contact form

The information sent in the site contact form will be forwarded to the site administrator’s e-mail box and to the support team to respond to the request. We do not keep content on the site, The information is not used for any other purposes other than responding to the client.


If you visit the site’s login page, We will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal information and is deleted when the browser is closed.

When you log in, We will also assign a number of “cookies” to store your login information and product choices through the purchase basket. Cookies for login are valid for two days, Screen options are valid for one year. If you choose “remember me,” Your login information will be valid for two weeks. If you log out of your account, Login cookies will be deleted.

Content included from other websites

Articles or publications on this site may contain embedded content (e.g., Videos, photos, articles, etc.). Embedded content from other websites is a reader’s visit to the websites from which the content is included.

These sites may collect data about you, Cookies are used, And include additional third-party tracking, You monitor your interaction with this embedded content, including tracking your interaction with embedded content, If you have an account and you login to this website.

Your rights and preferences: Choose and control your hand

If you have an account on this website, You can request a file with the personal data we hold about you, Including all the data you provided to us. You can also request the deletion of any personal information we keep about you. This does not include data that we are obliged to maintain for administrative, legal, or security purposes.